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金融サービス|カスタマーストーリー

金融サービスアプリ、MetaDefender Coreでファイルアップロード脅威への防御を強化

当社の顧客は、Metascan™MultiscanningスMultiscanningによりユーザーの機密金融データを保護し、悪意のあるファイルがプラットフォームに侵入するのを防止しています。
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会社概要: 10年以上の 住宅ローン業界の専門知識と、 人々に住まいを提供したいという情熱を持ち 、当社の顧客は住宅購入準備の方法を変革しています。そのプラットフォームは、強力な金融ツール、教育、安全なデータ共有を通じて、個人が重要な財務上の目標を達成するのを支援するデータ駆動型のプロセスを提供します。 銀行、信用組合、個人を含む4万人以上のユーザーが、このプライベートラベルアプリを活用し、住宅ローン手続きの迅速化、コスト削減、顧客エンゲージメントの向上を実現しています。

何が問題なのか?住宅購入を目指す人々は、住宅所有に向けた準備として、当社の顧客が提供するアプリを財務・信用書類の安全な保管庫として利用できます。信頼できるソースと信頼できないソースの両方から毎日何百ものファイルがアップロードされる中、顧客は自社プラットフォームへのリスクを認識しました。感染したファイル(機密性の高い財務データを含む)のアップロードという潜在的な脅威からプラットフォームと顧客を保護するため、クリーンなファイルのみを受け入れるソリューションが必要でした。 そこで顧客はOPSWATを採用し、MetaDefender Core Multiscanning ファイルアップロードプロセスに統合しました。ユーザー体験を一切損なうことなく、すべてのファイルを複数のアンチマルウェアエンジンでスキャンすることを保証。これにより既知・未知を問わずマルウェアがプラットフォームに到達するのを完全に防止しています。

事業の性質上、彼らの活動の完全性を守るため、この記事に登場する組織名は匿名とさせていただいております。

産業:

金融

場所

米国

サイズ

<50 Employees

使用されている製品:

MetaDefender コア

主要な技術

Metascan™Multiscanning

A key component of Critical Infrastructure industries, the financial sector ranks among the top 5 most targeted by cybercriminals, accounting for 5% of successful cyberattacks globally between 2024 and Q1 2025.
With cyberthreats ever-present, financial institutions need to maintain constant vigilance against ransomware, data theft, and other operational disruptions.
One vulnerability often overlooked—file uploads—frequently serve as the initial entry point for malicious code.
Once successfully executed, a file upload attack can lead to catastrophic consequences, from system takeovers to data breaches, or even extortion.
In this high-risk environment, some organizations refuse to become a part of the statistic.

One such company is our customer—a leading financial services app, trusted by over 40,000 users.
Understanding the risks they were exposing themselves to, with unchecked uploads, the customer took pre-emptive steps to protect both their clients and their reputation.
They choose to integrate OPSWAT's Metascan Multiscanning technology to scan every uploaded file with multiple antivirus engines and ensure only clean files could be uploaded onto their platform.
This is the story of our collaboration.

ファイルアップロードの問題点

When it comes to file uploads, the challenge wasn’t necessarily aimed at their own internal operations, as it was more about protecting users’ safety.
Consumers upload sensitive documents to the secure vault within the platform, including financial records, legal documents, or information shared with lenders.
These files can include everything from bank statements to scanned images, and they often contain sensitive personal data.
With hundreds of daily uploads from uncontrolled sources, the platform was exposed to a real malware risk.
If someone were to upload a document infected with a virus, there was a possibility that the same file could be downloaded later, potentially causing harm to the customer’s device.
Even though the customer doesn’t directly open the files, the risk was significant.

With global cybercrime records appearing to worsen each year, they didn’t assume safety. Instead, they took extra precautions to protect their users from uploading infected malware onto their platform.
To reinforce their commitment to security, our customer implemented OPSWAT’s Metascan Multiscanning technology—powered by the MetaDefender Core, which scans uploaded files with multiple anti-malware engines to ensure no malicious content is introduced into the system.
This critical extra layer of protection provides an added sense of security and peace of mind for those using the platform.
Customers can trust the financial app with their most sensitive documents, knowing that the company is committed to keeping them safe from harm.

MetaDefender Core 主要な課題をどのようにCore

Since web applications with file upload functionality are often targeted for delivering malware, our customer needed a method that could effectively block threats at the upload point.
It also had to work with minimal involvement on their part, without impacting the user experience.
The solution needed to be seamless, ensuring no extra actions or delays during the upload process.
MetaDefender Core fit right into this equation.

技術を理解する

MetaDefender Core offers strong protection against common attack vectors, with a focus on preventing malware infections before they can impact the system.
This includes protecting web portals from malicious file upload attacks, which is critical for platforms that accept user-generated content such as the customer’s platform.

メタスキャンMultiscanning

Our client deployed Metascan Multiscanning, a multiple engine scanning technology, which provides 99.2% detection rates, thus significantly increasing the likelihood of detecting threats.
Once a customer has uploaded a file, that file is intercepted by MetaDefender Core, which scans the files using the multiscanning technology.
The customer can rely on MetaDefender to catch most threats, including those that are less conventional or new to the threat landscape.
However, file scanning wasn’t the sole reason why they chose MetaDefender Core, as their needs were more nuanced than that.

信頼できるセキュリティ

The customer also needed a solution that would scan files for malware without interfering with or compromising the security of their entire infrastructure.

MetaDefender Core was deployed through its API, which meant files were sent to the platform from different environments. Malicious files never reached critical systems, protecting both the platform and its users.

スケーラブルなソリューション

あらゆるソリューションは、彼らの成長に歩調を合わせなければならなかった。データ量が増加するにつれて、ユーザー体験を妨げることなく、同じように目立たない方法でシームレスに拡張できる必要があった。 

The speed and scalability of MetaDefender Core were critical. The platform’s ability to provide near real-time scanning during the file upload process eliminated delays, ensuring that users experienced virtually no waiting time while their files were being scanned.

評判維持者

多くの企業がサイバー攻撃の被害に遭ったり、公的なデータ漏洩に関与したりする中で、信頼と信用を維持することは、当社のお客様のようなセキュリティ意識の高い企業にとって、売りとなる要素となり得ます。 

Metascan Multiscanning delivers 99.2% threat detection accuracy, giving them confidence that uploaded files are thoroughly scanned and greatly reducing the risk of a security breach. With fast, accurate, and reliable file scans, the customer ensured their reputation remained intact while offering their users a secure experience.

今後の計画

Looking ahead, the customer is set on continuing to evaluate emerging threats and be one step ahead of attackers. It's always a challenge to stay on top of the threats as they come because they are becoming quite sophisticated, but with OPSWAT’s technology portfolio, the customer can continue to provide that additional level of security for their users. 

As a financial services app, our customer acted like a true industry leader, taking a proactive approach to protection, instead of waiting around to become a victim. Since 2020, both their platform and their customers are protected by Metascan Multiscanning and its advanced malware detection capabilities.

Secure への道筋を築く

To end the story, we must first go back to the basics. At its core, the platform helps people achieve one of the biggest milestones of their lives: homeownership. For many, buying a house is the culmination of years of hard work, an investment of their life’s earnings for a roof over their family’s head. With such high stakes, the security of their personal and financial data is critical. Through their deployment of MetaDefender Core, our customer ensures that users’ sensitive documents are protected from malware, giving them peace of mind throughout the home-buying journey. In a world where cyberthreats are ever-present, our customer’s commitment to safeguarding its users’ data is inspiring.

If you are part of those who understand that prevention is the best cybersecurity strategy, and are looking for a strong partner, get in touch and let’s chat about what we can achieve together!

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